How can I collect payment from my customers?

Menubly offers two flexible options for collecting payments from your customers: Manual Collection and Online Payment Collection through Stripe. This comparison table will help you understand the overview of both methods and choose the one that best suits your restaurant's needs.

Method	What is it?	How it works	Advantages	Considerations
Manual Payment Collection (See detailed guide)	The manual collection method allows customers to submit orders without paying upfront, while still providing an automated invoicing process.	1. Customers place their order through your Menubly menu. 2. The order is submitted without any payment. 3. You review the order and contact the customer if necessary. 4. Menubly automatically generates an invoice with the payment instructions you've pre-configured. You can send this invoice to your customers. 5. The customer completes the payment using the provided method on the invoice.	- Opportunity to review orders before finalizing - Suitable for restaurants that prefer traditional payment methods or want more control over the process	- May result in longer wait times for payment completion compared to instant online payments
Online Payment Collection with Stripe (See detailed guide)	Stripe is a popular and secure online payment processing platform that allows you to accept various forms of digital payments. Menubly offers a convenient option to link your Stripe account directly within the platform, eliminating the need for complex integrations.	1. Customers place their order through your Menubly menu. 2. At checkout, they choose their preferred payment method (credit card, debit card, Apple Pay, Google Pay, etc. depending on your Stripe configuration) 3. Payment is processed immediately when the order is placed. You will receive the payment directly in your linked Stripe account.	- Simple setup process within Menubly - no technical integration required - Immediate payment collection - Wide range of payment options to suit customer preferences	- Requires a Stripe account (which can be easily created through Menubly if you don't have one) - May incur transaction fees from Stripe

Method

What is it?

How it works

Advantages

Considerations

Manual Payment Collection

(See detailed guide)

The manual collection method allows customers to submit orders without paying upfront, while still providing an automated invoicing process.

1. Customers place their order through your Menubly menu.

2. The order is submitted without any payment.

3. You review the order and contact the customer if necessary.

4. Menubly automatically generates an invoice with the payment instructions you've pre-configured. You can send this invoice to your customers.

5. The customer completes the payment using the provided method on the invoice.

- Opportunity to review orders before finalizing

- Suitable for restaurants that prefer traditional payment methods or want more control over the process

- May result in longer wait times for payment completion compared to instant online payments

Online Payment Collection with Stripe

(See detailed guide)

Stripe is a popular and secure online payment processing platform that allows you to accept various forms of digital payments. Menubly offers a convenient option to link your Stripe account directly within the platform, eliminating the need for complex integrations.

1. Customers place their order through your Menubly menu.

2. At checkout, they choose their preferred payment method (credit card, debit card, Apple Pay, Google Pay, etc. depending on your Stripe configuration)

3. Payment is processed immediately when the order is placed. You will receive the payment directly in your linked Stripe account.

- Simple setup process within Menubly - no technical integration required

- Immediate payment collection

- Wide range of payment options to suit customer preferences

- Requires a Stripe account (which can be easily created through Menubly if you don't have one)

- May incur transaction fees from Stripe